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I paid 1384 US dollars for a return flight from khi to sfo. I chose the option of Economy-flexible instead of Economy-semi flexible.

So I had to pay 250$ more and the advantage of this is to get right of refund and cancellation. Before booking the ticket, I talked turkish air line representative and she said, you will get fully refund because of Economy-flexible. The next day after booking of flight, I received email from turkish airlines that there is a change in flight schedule from istanbul to karachi. Flight from sfo to istanbul lands at 17:15 and flight from istanbul to khi will depart at 17:20, which means after 5 min of flight lands at istanbul.

So it is not possible to catch the flight and I called them for cancellation. Turkish air line representative told me that you will get back 277 $ which is 20% of what I paid. This is absolute rubbish. They changed the filght timings but I had to bear the loss.

Even though I paid 250$ more at the time of booking. This is a complete fraud.

I wouldn't recommend any one to travel with Turkish Airline. We should call them FRAUD airline.

Reason of review: Return, Exchange or Cancellation Policy.

Location: San Jose, California

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