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I was treated very badly made me feel like I was not worth serving properly it was totally unprofessional behaviour and worst customers service by sales staff at sales office in Accra Ghana. I purchased online tickets for four family members on 28th Apr 2017 and...
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#1058006
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I have booked a trip from cairo. Egypt to san fransco on may 24 ..i have delay for 30 mins for cairo istanbul part of the trip ...that cause me to miss the flight from istanbul to sfo...that cost me a $30 fee for viza...I am asking for refund for that money...my name...
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3.5
#1054200
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Please reconsider before flying Turkish airlines anywhere in the world. If not then buy travel insurance because Turkish airlines will offer very low amount for your loss luggage. Watch my video and share. They still haven't resolved my issue I have taken it personally...
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Anonymous
Barbara

Who in their right mind would trust a Turkish airline???

1.0
#1048040
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Turkish Airlines Flight Review

Turkish Airlines
#1035159
1.0
Turkish airlines has the worst customer service, they don't even know English at Istanbul airport, their staff is illiterate and rude. They cancelled the flight 118 on April 17th and accommodated my parents for April 18th flight and they had to wait for 32hours on airport. Neither us nor any of our relatives traveling from Turkish ever again. I am hoping they close soon.
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Turkish Airlines Customer Care Review

Turkish Airlines
#934457
1.0
I misspelled one letter of my first name. I have called anyone i could and different call centres but no one can help. I cannot believe that to change one letter it could be such an major issue. All i hear is that someone will review my case and let me know in 10 days when my flight leaves in 6.
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Turkish Airlines Customer Care Review

Turkish Airlines
#921910
When I checked in the employer gave me the worst seat in business class 4 b even though the business class was empty !!!!!!
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Turkish Airlines Customer Care Review

Turkish Airlines
#918728
Was treated very badly made me feel like i was not worth serving and that was not given anywater nor any food she made me feel very uncomfortable then was told that i have not been on any plane before and i am very inexpirience and that i dont know what im talking about...tk 923 it was very uncomfortable...and still after we have landed still nothing was offered...
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Turkish Airlines (THY) offered my very low compensation for lost suitcase.
THY offered my very low compensation for lost suitcase. My suitcase was disappeared at THY's Istanbul-Los Angeles plane on 01/04/2017. The suitcase was sent to my home address for 10 days after returning to Turkey. But the $200 luggage I borrowed from someone else had...
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Anonymous
Meltem Yardimci Ladd

They have left my luggage in Istanbul and sent the next flight! And the following day afternoon they have delivered my 2 luggages with broken wheel, 4 missing belongings. My...

4.7
I liked
  • Flight
  • Good flight times and food
  • Cabin service
I didn't like
  • Refund policy
  • Lost luggage
#1042684
Reply to reviews
Flight Delay i booked ticket from nyc (JFK) to cairo on turkish airlinesthe flight schedule was from jfk to Istanbul to *** 12:25 on 04/02/17 and arrive Ist . 5:15 am and connecting flight from Istanbul to cairo scheduled to *** 6:35am(04/03/17) the flight from jfk...
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#1041401
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This airline will be under investigation soon, i gaurantee it. Turns out this airline wont announce arrival flights whilst in instanbuls degraded outdated airport. Then they charge travellers double the total expense for tickets($1300 minimum) ON MISSING their...
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1.1
I didn't like
  • Billing fraud
#1035573
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Due to my health conditions me and my family had to cancel our trip. We have paid almost $5.000 for the trip. This is what happened and I have written following complaint: "Due to the fact that my health condition and later surgery operation prevented me and my family...
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PeanutfarmersPISSED
Peanutfarmers***ED

Woe! "Suck it up like an adult", hey *** get off air, you obviously have no idea whats its like getting your money stolen from these scammers, a certain circumstance inquiring...

Anonymous
anonymous

when you bought a non-refundable ticket, you took the risk that health or personal issues might keep you from flying. You gambled-you lost. Suck it up like an adult and acce...

1.0
#1033085
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I would give ZERO stars if I could! By far the worst experience with an airline that I've ever experienced. On March 18th, my husband and I took a flight from Istanbul to SF. Please note that this was a 14 hour flight so it was difficult to keep track of the different...
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nathunt
nathunt

I totally agree with you nguyenallison. I have never seen customer service so decayed and really setting the standards of degeneration and ignorance, as much as I have witness...

Anonymous
Anonymous

Turkish Airlines is not a "partner" of United Airlines. They are both members of the Star Alliance, but that does not make them partners. Members of Alliances can send bagga...

1.1
I didn't like
  • Uncomfortable flight
  • Rude customer service
  • Dishonest customer service
#1026784
Reply to reviews
Despite my strongest conviction and believes that Turkish Airline will take no real action to rectify a horrific and utmost unprofessional behavior by their staff during a flight on a business class, I decided to waste some time describing a repulsive incident during...
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nathunt
nathunt

Well... I thought you should know how this claim against Turkish airline ended. From their part, after almost a month and a half, nothing but a two liner email with few hallow...

1.2
I liked
  • Will ensure blacklist them from all government travel plans
  • Never ever again
I didn't like
  • Extremely unprofessional staff
#1025746
Reply to reviews
We bought two BUSINESS CLASS tickets from BEY to LV, via Istanblu and LA. The flight from LA to LV was a different company. We arrive at LA, but our bags don't. We rushed to Baggage Claim, but had to run to then catch our next flight. Which we missed. Went back to...
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2.2
I liked
  • Flight was comfortable
I didn't like
  • Los angeles staff never there
  • Staff at istanbul airport was not cooperative
  • Online customer service extremely unhelpful
#1016233
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