Sayda A

Lost mobile at Istanbul airport

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I forget my mobile charging at the disability section at Istanbul airport, I want to have it back because I have a lot of documents kept and saved in it
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Resolved
Adarsh K Adi

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Verified Reviewer

Resolved: Missing Baggage

Dear Sir,

Myself, Adarsh I was traveling from ERCAN to Kochi via Turkish airlines and the number was TK 0967 , this was the flight initiated to me from ERCAN to Istanbul . As I arrived Istanbul I missed my flight and my company has arranged me another flight from Istanbul to Cochin.

As I was traveling from so and so airline to Cochin, once I arrived at Cochin when I enquired for baggages was shown missing within and they mentioned to send mail to Turkish airlines they doubt that the baggage is still in Istanbul Airport .And its not yet arrived at Cochin when I enquired.

So kindly I request you to find my baggage at earliest All the documents and ticket details which I have mentioned above is been attached for your preference . Awaiting a positive response from your side as possible.

Best regards,

Adarsh kizhakke purayil

963363****

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Loss:
$500

Preferred solution: Deliver product or service ordered

Jelena Nck

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Verified Reviewer

The worst Airline ever !!!!

Just got cancelled another of my flights , who knows how many already, I dont even count ..they dont even send an email to inform you that its cancelled, I go to the check in counter at the airport and they tell you its cancelled. The worst Airline ever existed, you dont deserve to be a 5* Airline and you will never be ..you are the *** Airline currently operating, never again Turskish Airlines !!! Please avoid urgent this Airline!!!
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Cons:
  • Everything about this airline
Fatemeh K Dty

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Verified Reviewer
| map-marker Cardiff, Wales

They ignore my emails and didn't refund my money back

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Original review Apr 28, 2023

When I bought ticket in November 2021 , rule was include pre departure covid test ,day 2 covid test and day 8 covid test.you college in Turkish told me that we can buy it by telephone and keep at home . I paid £300 pound for these covid tests on 16th November. After few days rule was changed and they said me and my husband have to do covid test aswll ,then I paid £120 separate on 1th December.

16th of December, 2days before departure they said rule was changed and you have to do new covid test ,the told me that they refund my money back ,I paid £300 for new covid test on 16th December.

When I was in my country rule changed again and passengers didn't need to do covid test for day 2 and day 8 ,and they had to buy lateral flow test for day 2 ,that I bought those one separate.it means Turkish Airlines have to refund first pre departure, day 2 and day 8 to me and my family.

I have all emai and messages and bank statements.

On the other hand, I had to stay longer in my country ,and asked Turkish by telephone to change my ticket to open ticket, but they took £179 on 10th January to change my ticket to open ,and they said when you want to travel you don't need to pay anything, but when I went to Turkish Airlines office in my country, manager said ,its strange because change the ticket to open is free and you have to pay when you confirm new ticket , I had to pay £97 extra to got the ticket on 31th January.

To be honest it was extremely bad experience ,all the time you got money and didn't refund, and you ignore me .before departure they have contact with me on WhatsApp, but when they knew that they should refund money back they blocked my number.

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Loss:
$996
Pros:
  • No pros
Cons:
  • Worst customer service

Preferred solution: Full refund

User's recommendation: dont have flight with Turkish airline never ever.

abbas s Mjb

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Verified Reviewer

What is the cost for OK to board

I want to make OK TO Board for flight Rome, Italy to Baghdad, Iraq my flight on 18th of july and return on 2nd of agust
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Preferred solution: i want to make a confirmation of ok to board for flight rome italy to baghdad iraq

Anonymous

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Verified Buyer
| map-marker Weston-Super-Mare, North Somerset

I didn't receive my luggage bag from uk

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Turkish Airlines - I didn't receive my luggage bag from uk
Turkish Airlines - I didn't receive my luggage bag from uk - Image 2
Turkish Airlines - I didn't receive my luggage bag from uk - Image 3
Turkish Airlines - I didn't receive my luggage bag from uk - Image 4
I travelled Heathrow to Dakar on the 13/01/23 and returned the 3/02/23 I have paid £181 for extra luggage and jn that bag I have my medication, bags watch,shoes, cosmetics, clothes ,gifts and lot more to be used ,until my return no sign of my bag. The saddest part of all no communications.
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SHYAM U Xeh

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Verified Reviewer
| map-marker Scarborough, Ontario

Flight confirmation

My flight AC 858 was canceled last night and Air Canada has rescheduled my itinerary with Turkish Airlines. I just want to confirm my trip with you guys.
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Judy V Xue

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Verified Buyer
|

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Verified Reviewer

Booking ref T8QYKX Refund on ticket

Turkish Airlines - Booking ref T8QYKX Refund on ticket
Hi we are unable to travel on this ticket as there has been a duplicate booking. Singapore to London on the same day. We wish to have a refund a credit or at least a change in dates on this existing booking to allow us to use the ticket and not lose over $1000 . Can you please assist us, Kind regards Judy Viner
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Loss:
$1200

Preferred solution: Full refund

Anonymous
map-marker Oslo, Oslo County

Parents acception

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EI was wondering if i need documents from my parents that i can travel alone because i am under 18 years old
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Erik E Fdz

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Verified Reviewer
| map-marker Anderlecht, Brussels Capital

No Show attestation

I booked two tickets Brussels Bangkok Brussels Number tickets 235391****785 and 235391****679 for myself Erik Evenepoel and my wife Somjit Wansuk. Due to health problems we where not able to take the return flights back home. My insurance company asks now for the no show attestation. Can you please send me an attestation or tell me where i can find this Thx in forward
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Anonymous
map-marker Ellerslie-Bideford, Prince Edward Island

Asking about transit visa

Never had a chance to contact any of the agent regarding my issue. I just wanted to ask about transit visa. I have a flight from Canada to the Philippines in January 22, 2024 with Turkish airlines and will have lay over in Istanbul. Should i get transit visa even though i dont have any plan to exit in the airport. I will have 10 hours and 15mins layover in Istanbul. Thank you hope to read from you guys.
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Anonymous
map-marker Bristol, Bristol

Yes, still issues with my ticket name

Hi,Ticket issue wrong name so thats why I called you.The ticket issue name Imran Ahmad and other details are me I mean Muhammad Amjad name. Please confirm ticket my name Muhammad Amjad instead Imran AhmadMuhammad Amjad
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Alyvia Whr

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Verified Buyer
|

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Verified Reviewer
| map-marker Kathmandu, Bagmati

I check the my documents

Turkish Airlines - I check the my documents
Turkish Airlines - I check the my documents - Image 2
Company tol me fast pay so sending you documents so please check the my documents sir can you please me
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User's recommendation: Documents

Anonymous
map-marker Riga, Riga

Check in reservation number

Hello! We buy tickets in airbaltic page, Riga-Istanbul-Riga. and flight back from Istanbul to Riga provides Turkish airlines. But this reservation number which gave airbaltic not valid in turkish airlaines page to check in. Passanger: Janis Svirksts. Flight BT 7443, 16:15 Istanbul- Riga
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Anonymous
map-marker Bridgetown, Saint Michael

Absolutely the worse airline that I have ever dealt with in all my years of flying. The funny thing is that even after recording their agent tell me the refund amount,they still denied it.

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Where do I begin, too much to type...They lie, they steal and they just don't care about the customer. If they happen to be the last airline on earth, I will walk or swim before I ever fly with Turkish Airlines.
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