(19 of 208 reviews match)
Latest review first
Turkish airlines likes to charge an awful amount of money and play like its a competitor of Emirates, however, this is as bad as any third world country airline. I sent my aging parents 70 and 80 yesterday, one in business and one in economy from Los angeles to Lahore....Read more
Company wrote 0 private or public responses to the review from Oct 16.
Turkish Airlines (TA) broke the wheel on suitcase, then refuses to repair or replace. Reference: Damaged Suitcase - Flights:TK079 , Seat 15H and TK879, 14J - Date: Nov 29, 2017, Luggage Tags Numbers: 0096 IR 506211 & 0096 IR 506212(Broken) Since last November I have...Read more
Company wrote 0 public responses to the review from Jan 10.
We purchased 5 tickets from Los Angeles to Istanbul for August 2016 travel. About two weeks prior to travel to Istanbul there was an attack at the airport and a week after that there were attacks in the city and not safe for travel. Due to our safety we had to cancel...Read more
Company wrote 0 public responses to the review from Jan 19, 2017.
Threat posed and misbehavior at the Turkish Airlines Care Point in Istanbul Airport near gate 219. This is by far our worst experience with any airline's customer care representative. The guy at the Turkish Airlines Customer care point - Istanbul threatened to take a...Read more
Company wrote 0 public responses to the review from Sep 28, 2016.
Hi , I booked business class and when I checked in they were so mean for my bags weight. I have never ion asked to pay extra weight on business class . The two guys on the counter were *** , they insisted on opening my bags and reducing weight. I did it but it was the...Read more
Company wrote 0 public responses to the review from Sep 19, 2016.
My return ticket was confirmed for September 2nd 2016. I was sick and was told by my Physician not to travel. I called Turkish Airline on Sept 1st to reschedule my flight.Customer service representative told me that I have to go to the Turkish Airline office since my...Read more
Company wrote 0 public responses to the review from Sep 06, 2016.
I was told that to change my flight would cost $175. I said fine. I was told I had to change it myself online. When I went to book the exact same flight through their "rebooking" link, the cost was more than double! I complained. I was told to file an online...Read more
Company wrote 0 public responses to the review from Aug 30, 2016.
The worst customer service i have ever received. I called to see if they can reimburse my ticket or thwy have another flight that doesnt land to instabul as im travelling qith my whole family and very anxious cos of the situation in instabal. After calling twice which...Read more
Company wrote 0 public responses to the review from Jul 24, 2016.
My husband booked a roundtrip from SFO->DEL via Turkish. He flew from SFO->DEL but is unable to take the return flight from DEL->SFO as planned as his dad is in serious condition in ICU after a stroke. We talked to global call center and filled up the feedback request...Read more
Company wrote 0 private or public responses to the review from Jul 14, 2016.
I spent one hour on the phone last night talking to Sika at Turkish Airlines attempting to have a our tickets refunded due to the recent bombing in Istanbul airport, but alas hundreds of injured people and dozens killed doesn't fall in their "policy" of full ticket...Read more
Company wrote 0 public responses to the review from Jul 01, 2016.
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