Turkish Airlines Phone Numbers and Emails

Toll-Free Number:

  • (800) 874-8875
    US/Canada

Customer Service:

  • +21 398 320 0106
    Algeria
  • +54 115 984 2758
    Argentina
  • +61 180 075 0849
    Australia
  • +4 381 022 2849
    Austria
  • +55 113 878 8199
    Brazil
  • +86 105 697 1330
    China
  • +571 486 4885
    Colombia
  • +453 314 4055
    Denmark
  • +90 212 444 0849
    Estonia, Hungary, Kuwait, Singapore
  • +35 898 171 0849
    Finland
  • +3 382 580 0902
    France
  • +49 698 679 9849
    Germany
  • +30 211 990 2313
    Greece
  • +8 523 071 1256
    Hong Kong
  • +9100 800 050 1565
    India
  • +98 212 3546
    Iran
  • +3 531 525 1849
    Ireland
  • +972 180 945 3174
    Israel
  • +3 980 059 9111
    Italy
  • +8 136 837 2337
    Japan
  • +961 120 0471
    Lebanon
  • +6 032 053 1899
    Malaysia
  • +52 551 036 1234
    Mexico
  • +3 120 405 9636
    Netherlands
  • +478 004 0849
    Norway
  • +966 800 811 0478
    Saudi Arabia
  • +2 786 066 6828
    South Africa
  • +3 491 375 4189
    Spain
  • +4 685 199 9849
    Sweden
  • +4 184 844 4849
    Switzerland
  • +2 163 130 0362
    Tunisia
  • +90 444 0849
    Turkey
  • +97180 003 570 4343
    UAE
  • +9 712 626 7771
    UAE
  • +44 203 991 1993
    UK
  • +44 844 800 6666
    UK
  • +90 850 333 0849

Headquarters:

  • +90 212 463 6363

Media:

  • +90 212 463 6444
    Press Inquiries

Turkish Airlines Emails:

Customer Service
Media
Advertising Inquiries, Press Inquiries
More phone numbers and emails Less phone numbers and emails

Turkish Airlines Contact Information

Turkish Airlines Website:

Turkish Airlines Help Center:

Corporate Office Address:

Turkish Airlines
Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy
Istanbul, Istanbul 34149
Turkey

Fax:

+90 212 465 21 21
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Turkish Airlines Rating Based on 489 Reviews

Rating details

1.9
more details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Turkish Airlines Customer Service Calls

6.8K TOTAL
CALLS
09:36 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Turkish Airlines Customer Service?

Request for Information Question:

  • “Trying to check in another case”
  • “I want to find out about pcr test if is necessary from uk to turkey”
  • “Confirming my flight”

Activation/ Cancellation Question:

  • “Cancel”
  • “Tiket cancelition”
  • “My flight got canceled”

Return/ Replace Question:

  • “Change flight”
  • “Changing flights”
  • “Change my flight”

Refund Question:

  • “Refund my ticket”
  • “Refund”
  • “Refund for flight”

Product/ Service Question:

  • “Buy tickets”
  • “Book a flight”
  • “I want to take some information i want to book a flight which duration 82h”

Payments and Charges Question:

  • “Billets”
  • “Charge not authorize”
  • “Payment of ticket”

Shipping and Delivery Question:

  • “I have not received a confirmation booking”
  • “Didn't get seat I paid for”
  • “I didn't get my refund”

Staff Question:

Account Question:

  • “I cannot log into my account”
  • “Miles & Smiles login problem”
  • “To find my miles&smiles account number”

Cards Question:

  • “Lost credit cards and health cards”
  • “All my cards declined to buy a ticket”
  • “I have an emergency, my dad is very sick and my Albanian passport has expired but I have Green Card USA. Can I travel with Turkish Airlines like a transit only with my Green Card USA?”

Website/ Application Question:

  • “The website said to call”
  • “Website down for several days now, still can't book an airlines ticket online”
  • “I'm trying to register the TK number in Miles and Smiles program. But the website redirects me to the call center to Turkish airlines since they said that the information of this account has already existed.”

Employment Question:

  • “Employment”

Other Question:

  • “I want to edit my booked flight”
  • “Bbc”
  • “Tickets issue”

About

Turkish Airlines Terms of Service
To read more: https://www.turkishairlines.com/en-us/miles-and-smiles/terms-and-conditions/
Turkish Airlines Privacy Policy
Therefore, in order to prevent any unlawful access to personal data or leak and to ensure the secure retention of personal data relating to Turkish Airlines's' customers, such data are only transferred to trusted business partners and on a minimum level, by taking necessary security measures in accordance with the legislation in force. In this respect, Website have prepared this Notice in order to provide Turkish Airlines's' customers with all possible information while The Company are processing personal data for the purposes of compliance with Company's legal obligations and to ensure a better customer experience. Detailed information regarding the types of personal data and the purposes for processing personal data are detailed under the "For Which Purposes Do The Company Process The Client's Personal Data?" heading. Turkish Airlines implement measures to ensure that Company's customers manage their preferences regarding their own personal data and highly respect Turkish Airlines's' customers preferences. In this regard, The User may convey The Customer's requests to Turkish Airlines by communication channels listed under section "The Exercise of Rights by the Data Subjects", and detailed explanations regarding the matter are provided within the section named "Rights of the Data Subjects".
To read more: https://www.turkishairlines.com/en-us/legal-notice/privacy-policy/
Turkish Airlines FAQ
To read more: https://www.turkishairlines.com/en-us/any-questions/awards-questions/
Top Turkish Airlines Services

Flight, Customer Care, Flight Booking

Top Turkish Airlines Products

Mobile Application

Turkish Airlines Pros and Cons

Pros: Good flight times and food, Flight was fine and the food was excellent, No pros, Food, Flight

Cons: Customer service, Lack of customer care, Very rude and lying staff in airport, Poor customer care and professionalism, Staff at istanbul airport was not cooperative

Summary

Turkish Airlines is the national flag carrier airline of Turkey. The company is headquartered at the Turkish Airlines General Management Building on the grounds of Atatrk Airport in Istanbul. It operates scheduled services to 40 domestic airports and 197 international airports in Europe, Asia, Africa, and the Americas as of August 2013. Turkish Airlines flies to 103 countries. The carrier's destination network from one hub is the world's largest. With 237 destinations, the airline is considered to be the fourth biggest carrier in the world by number of destinations. With Atatrk International Airport being the Turkish carrier's main base, the airline has secondary hubs at Esenboa International Airport, Sabiha Gken International Airport, and Adnan Menderes Airport. As of January 2013, the airline employs 15,978 people. In April 2010, "TURKISH" replaced "TURKAIR" as the new call sign for Turkish Airlines.

Turkish Airlines reviews and complaints

Turkish Airlines is ranked 40 out of 228 in Airlines and Air Transport category

Area Served

USA, Asia, Canada, Europe, Other, Worldwide, UK

Payment Methods

VISAMasterCard

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