Turkish Airlines - Damaged luggage & many trouble, difficulties, stress and damages because of their fault & Irresponsibility
Never flight with the worst flight in the world Turkish Airlines.
I was a passenger of Turkish Airlines with the flight numbers TK 0870 & TK 0874
From Istanbul to Tehran. I missed the first flight and they returned my luggage. I've reached to Tehran with the second flight. My luggage was wrap, so I didn't see what happened for it. After I opened the wrapping at home, I saw that the luggage is broken. I've sent emails to them several times, but they didn't accept to demand.
I had really bad day in Istanbul's airport and I received bad behavior from Turkish airlines' staffs. Not only they were not polite but also were grumpy. Also they didn't help me to go to my flight while the airplane was still there and the door still open. I was with my mother who is sixty four years old. She was sick, she had backache and her feet was painful. we got our boarding passes about 2 hours before the flight and we passed from the border and the same time. They didn't write the number of the gate at the ticket, so I asked from the information desk, and they told me wrong number. They also didn't announce us. Because of that, when we reached to the gate, it was closed, but the airplane's door was still open. Although we were at the transit part, but they did not change the ticket, and they cancelled our boarding passes and returned us to the departure part. They ask us to BUY ticket despite they were guilty(We've paid again). We had many trouble, difficulties, stress and damages because of their fault & Irresponsibility.
I demand to redress for our damages from Turkish Airlines.
More Review Details
|Discounts and Special Offers|
|Number of Destinations|
|Level of Comfort|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Airport service
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Turkish Airlines Tk 0870
- Review category
You May Also Like
- "I flew from Oakland to Burbank on Mother's Day 2015. I read the inflight entertainment guide in the seat back and shared the information contained therein with the man..."
- "What a NIGHTMARE. My husband and I took a vacation in February. We were flying into New Orleans, LA, driving to Houston, TX, finally ending up in Austin, TX..."
- "The summary of events are as follows: â€¢ I flew round trip to Montego Bay on American Airline, July 2-7 where I purchased two 3 ft tall hand carved figures made of..."
- "I have ordered 2 self balancing scooter from 2 different companies in Aliexpress.. Both the companies did not send the goods within time. So called Alipay did not pay my..."
- "I recently read about the Burger King in Istanbul whose manager beat a starving child until his face bled - I am disgusted by the fact that NO COMPENSATION was..."
- "i have purchased 3 goods on Aug 02 and Aug 03 but none of them received to me. When i check the tracking, i see all my shipments are returned..."
- "Direct tv tech attached my satellite brackets on my roof with NAILS. I was selling my home located at 6828 Valley Lane in Leeds, Al. and the home inspector found..."
- "Purchased a Super Start Powersport battery from Oreilly Auto and got ripped by Oreilly's. When I first 'unwrapped' the battery when I got home, the battery case was a very tight..."
- "PHILIP MENICI CRIMINAL ENTERPRISE BEWARE DIGREGORIO & MENICI is business registered with the Office of the City Clerk of Boston. The file number is 14001751. The address is 152 Salem Street..."