Turkish Airlines - Lost luggage for a fresh student

15 of 129 Turkish Airlines reviews

Update added by user Sep 20

The bag was delivered to Metu dorms.

Thanks for the fast response, you deserve the good reputation.

Original review posted by user Sep 20

I am issuing a very bad experience with Turkish airlines. My brother bag was lost on his journey from Cairo airport to Ercan airport on flight no. TK0695 from Cairo to Istanbul and no. Tk0960 from Istanbul to Ercan .

On Turkish airlines website you are stating that you were awarded the best airlines in Europe.

Is this the service that the best airlines offer?? losing his luggage ?? and the customer service are answering in a very unhelpful way like nothing happens.

Now he is in Metu northern Cyprus university with no luggage which means with no clothes or medicine. He made a complaint In Ercan airport with no (ET2352193784884/2)

mostafa12_91@hotmail.com

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  • What I liked
      No items
  • What I disliked
    • Lost luggage

Reason of review:
Problem with delivery
Preferred solution:
Deliver product or service ordered
Product or service
Review category
Transport
review #922032 by

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