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1.7
Updated by user Jun 03, 2022

I donโ€™t know anything yet waiting for Resolving

Original review posted by user Jun 03, 2022

First of all they been so nice to me in the JFK airport I send my luggages at 9:30 Sharp when is my flight 23::55 at midnight then when I send my luggage i decide to change my seat to the business class because I got a promotion my father is a diabetic person and has a hard disease sick person whats make him to use wheelchair to the airplane everything it was nice until we arrive to Istanbul from Istanbul everything was fine then we deported to Tashkent when we arrive to Tashkent when we look for our luggage if its come then its nothing Came then I went to The claim department I did the investigation they said your luggage is it still in New York in JFK airport they never been send it I got so pissed off frustrated because my dad medicine is there and my dad important medicine for the everything and heart disease everything was there and my dad all hes suits and his clothes are there my suits clothes perfumes everything is there basically my business trip went very discussable made me a lot of problems was cost me a lot of money which cost me so many problems were supposed to go to private party was supposed to go some business meeting whats left me no choice to go make a shopping for my dad and myself to and I was by 3 4 days keep calling them like 10 times a day and they always promised me will call you soon as possible were going to call you back soon as possible was never ever nobody give me a call back never ever then after the third day the said we found your luggage its on the way to Tashkent then they took my hotel address in Samarkand city they said were going to deliver your luggage from Tashkent to Samarkand city was never ever basically happened in the end my father make some phone calls find the person who in the investigation of Tashkent airport who made it to send the luggage to the airport of Samarkand what made him go with his driver personally and pick up the languages that mean if I wasnt run after this or go pick up myself the luggages will never be delivered because they dont care about the customer they dont care about my father diabetic and heart problem disease sick person who make him feel not good very bad he almost passed on me I was so disappointed from everything very frustrated from everything after I receive my luggage is I check everything my luggage it was miserably broke scratched out all the expensive drinks in the my father luggage it was broke I have the pictures for it my luggage is it was brought my dad clothes it was destroyed in my perfume Wars very expensive perfumes of company called Creed I had like three of them in my languages and my dad have like 2 of The same perfume whats each bottle cost three to $400 and I never found them in my luggage basically they been stolen because anybody knows this very expensive perfumes they will definitely going to steal them I have been so pissed off very frustrated from all the situation and Im about to make a big feedback about everything if you guys help me out with this I still have to travel back on June 7 with Turkish airlines from Tashkent to Istanbul I have to stay in Istanbul for three days then from Istanbul I have to go June 10 two back to JFK to New York I called them and asked them please unless can you guys please put our seats me and my father so we can go back for both flights from Tashkent to Istanbul then after three days from Istanbul to New York JFK airport please unless give us please a business class for free no charge please they said you have to make a Feedback so Im waiting for to make a purchase of languages for my father then Im gonna send you all the paperwork and receipts and the pictures of broken items in my luggages send it to you guys to get compensated please thank you so much please take it seriously responsibility for this issue I am very very disappointed from bottom of my heart Ive been traveling with Turkish Airlines so many times for long time and this is the first time happened to me whats causing me a lot of problems for my very important business meetings in Uzbekistan This country. Reuven yaacobov Aharon yaacobov. Thanks

User's recommendation: I will recommend when my issues going to be resolve the perfect way.

Monetary Loss: $1000.

Preferred solution: Full refund.

Turkish Airlines Pros: Nice, Cabin service.

Turkish Airlines Cons: Being treated like a dog, Did not answer phone calls and emails, Bad customer service at the counter.

Location: Chiang Mai, Chiang Mai Province

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