Not resolved
3.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Website
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I made a reservation but make a mistake in the traveler name, and I call trurkish airline for correction and they give me confirmation number TK1167783 and said to me that I will receive email from them or if not, I should call them but I didn't receive any email from them and I call, they said to me that they were unable to make a change in the traveler name, so I decided to cancel the trip and expected to be refunded my money back to me.

Product or Service Mentioned: Turkish Airlines Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

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