Do I have a case against Turkish airlines? At Kastrup(Copenhagen) I asked at the check-in if it is allowed to carry with me my traveling fishing rod and got the answer-yes. I have gone through Kastrup's safety control without any problems and went on the plane without...Read more
- Very satisfied
I didn't like
- Complaint escalation process
Turkish Airlines (TA) broke the wheel on suitcase, then refuses to repair or replace. Reference: Damaged Suitcase - Flights:TK079 , Seat 15H and TK879, 14J - Date: Nov 29, 2017, Luggage Tags Numbers: 0096 IR 506211 & 0096 IR 506212(Broken) Since last November I have...Read more
My last two flights from LA to IST we not the best, anyti g and everything went wrong, as a frequent flyer Elite class I was very disappointed . I did write a very detailed email to mr Cansu at THY, all he said was sorry about your experiences we will,pass it on to...Read more
Turkish Airlines - Scaming airline
My sister refused to give bribe money to Turkish airline employee Danial at Lahore Airport and he ripped boarding passes of hers, her husband and her 7 months old baby.
Stolen laptop by Turkish airlines employee
Flight from Mali via Istanbul to IAD laptop was stolen from luggage and the lock was still in place and locked back. Filing formal/official report and will publish to the fullest extent possible to diminish all possible income.
Turkish Airlines - Bad experience
I had a delay baggage issue . They did not make up for me! I am really upset, Dissatisfied.. really a very bad experiense , i wish i never booked with them
Turkish Airlines Flight Review
Turkish airlines has the worst customer service, they don't even know English at Istanbul airport, their staff is illiterate and rude. They cancelled the flight 118 on April 17th and accommodated my parents for April 18th flight and they had to wait for 32hours on airport. Neither us nor any of our relatives traveling from Turkish ever again. I am hoping they close soon.
All i will say is this is the worst airlines i ever experienced they ruined my holiday 11 hours delay then sorry u got nothing till next day missed my connection flight missed 2 days over their *** they wouldnt book us ahotel and had us stuck in the airport overnight...Read more
Please help me get justice # Boycott Turkish Airline # fire Danial @ Allama Iqbal International Airport. My sister was traveling with her husband and 5 month old baby by Turkish Airline from Lahore to NY last night. When she was waiting to get board in the waiting...Read more
I am an american citizens. During the registration on a flight in Boston Logan airport to Istanbul they did not check for a visa in my USA passport. As a result in the Istanbul airport they did not let me in the country and I was returned back to New York on next day...Read more
I didn't like
- Staff at istanbul airport was not cooperative
- Bad service ataturk
I am a Miles and Smiles member. In October I flew with Star Alliance partner Eva Airlines and used my Miles and Smiles number to get mileage credit. At each check in I gave my Miles and Smiles account number and it is printed on all of my flight tickets. When my...Read more
Turkish Airlines has the worst customer service. I have 3 flights to Istanbul on November 2nd and we are US citizens. Due to the recent visa ban, we wont be able to go to Istanbul. Turkish Airlines is only refunding for passengers till Oct 31st and our flight is Nov...Read more
I didn't like
- Customer service
I wanted to change my flight from Malaga to Bangkok before the 1st of October when I was due to travel. I called Turkish Airlines and made a payment to change the flight to a new route and date, but the very rude and unprofessional call centre staff said there had been...Read more
08/ 21/ 17 We stared with 2 hours delay at JFK and arrived in Istambul around 7:30am and they made us miss the flight at 7:45am, and let us wait until 7:30pm, 12 hours wait, i was supposed to be in Tirana at 8:25am cause a had a VERY IMPORTANT BUSINESS MEETING which...Read more
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