Latest review first
- the food was extremely few compared to the duration - on the 11-hour flight, we didn't receive anything for 8-9 hours in between 2 meals. I even asked, because my small children were starving, but they didn't help at all. - the staff made faces, shrugged off our...Read more
My name is Anna Kushchova. I use services Turkish Airlines a second time and i'm not so happy
I use services Turkish Airlines a second time and i'm not so happy. The flight was delayed for the first time and I did not have time for the second plane 28 November 2018 Odessa-Istanbul TK468. Second plane Istanbul-Ankara TK2192. I had to wait until five a.m. in the morning for the next flight. When I came back Ankara- IstanbulTK2159-Odessa -TK467 14 December 2018 my suitcase was broken. although I used the baggage film service.
TRIED MANY TIMES TO CONTACT AIRLINE THEY REPEAT THEIR STORY THAT WE CONTACTED THEM AND CANCELLED THE FLIGHT WHICH IS TOTALLY UNTRUE. WHY WOULD WE TURN UP AT THE AIRPORT IF WE DID THIS. WHY DID THEY SEND US AN EMAIL THE DAY BEFORE THE FLIGHT ADVISING US OF OPTION FOR ON...Read more
I BOOKED A TURKISH AIRLINE FLIGHT FROM BIRMINGHAM UK TO SINGAPORE AS A HOLIDAY FOR MY 72 YEAR OLD WIFE FOLLOWING MAJOR ILLNESS. AT THE AIRPORT SHE WAS ADVISED THAT HER RESERVATION HAD BEEN CANCELLED AND THAT TO CONTINUE WITH HER FAMILY ON THE SAME FLIGHT SHE WOULD HAVE...Read more
I didn't like
- Hated the customer service and compaint handling
Turkish airlines likes to charge an awful amount of money and play like its a competitor of Emirates, however, this is as bad as any third world country airline. I sent my aging parents 70 and 80 yesterday, one in business and one in economy from Los angeles to Lahore....Read more
the worst and DISHONEST company I ve ever got in contact On 29th of September I was trying to make a purchase on their websites regards flight ticktes form Brazil to Dublin, on the very last page when it should be appeared my transaction was concluded, the page just...Read more
I am SHOCKED and DISGUSTED by the level of service and behavior that i have received today from Turkish Airlines. I have paid over 1000$!!! for a business ticket and i was treated like a piece of garbage. Even as i set in Turkish Airlines business lounge i heard many...Read more
Es Senia, Oran Province
Everything, absolutely everything went wrong. Booking sideways, upgrade wrong, run around the airport by employees who gigglingly send you in the wrong direction, change their stories and send you someplace else. MOST PRISON SYSTEMS ARE VASTLY MORE HUMAN THAN TURKISH...Read more
- Fact that the eu has barred turkey from the eu
I didn't like
- Being treated like a dog
Just two flights was more than enough to discover that this airline is the worst in the world... - 1st case, my bag delayed and received after one week and I found that somebody stole items from the bag and when I claim, their response was nothing..!!! -2nd case, the...Read more
I didn't like
- Poor customer care and professionalism
- Racist treatment
Turkish Airlines in Marignane, Provence-Alpes-Cote D'azur - Usually good. Very rude staffs
Usually good services for family. Flight from nice to Istanbul 11:25 24 September. Nice staff were incompetent and rude to us ( familly of 4 with one baby) showed no flexibility. Were not capable to display the lines and were not ashamed to make us go around and abuse their power. They booked separated seats ( family with baby). Plainly rubbish.
Marignane, Provence-Alpes-Cote D'azur
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