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I am resident of US. November 21 2017 I had transit flight from San Francisco airport to Tashkent though Istanbul. It was one round ticket and paid on on time from US by my credit card. I paid in SFO for overweight of my lagged $80. November 22 2017 we landed in...
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1.3
I liked
  • Food
I didn't like
  • Racist treatment
  • Rude customer service
  • Bad refund policy
#1234276
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My flight details : Turkish Airlines TK 1917 Traveler Abuashour/Wesam Ms Agency HASHWEH CORPORATION 33 Ali Nasooh Taher St. Sweifieh AMMAN - JORDAN Telephone +962 6 5862 288 EXT 2 Departure 25 February 09:15 to Geneva, (Geneva International) I arrived to Istanbul on 25...
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1.0
I didn't like
  • Rude staff
#1207738
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I booked my ticket via the Turkish Airlines website. Two days later I realized that I booked my flight to an airport that was further than my destination. I called Turkish Air several times and asked if they would change my flight free of charge. Our request was...
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#1205791
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The flight reference is as below: The flight was delayed due to fog, which I have no issue with. However, my issues are as follows: 1. I was never informed in English about this despite being the first there to obtain my tickets and to board the flight, I was just...
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#1187448
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Two weeks have already passed since I lost my luggage. Now, the luggage was found and is in Amman but Turkish airlines is not even trying to deliver it to where I am now. I need my luggage to be delivered to my US address asap. I was expecting the airlines to provide...
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#1175479
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Do I have a case against Turkish airlines? At Kastrup(Copenhagen) I asked at the check-in if it is allowed to carry with me my traveling fishing rod and got the answer-yes. I have gone through Kastrup's safety control without any problems and went on the plane without...
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5.0
I liked
  • Very satisfied
I didn't like
  • Ignorans
  • Complaint escalation process
#1168369
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Turkish Airlines (TA) broke the wheel on suitcase, then refuses to repair or replace. Reference: Damaged Suitcase - Flights:TK079 , Seat 15H and TK879, 14J - Date: Nov 29, 2017, Luggage Tags Numbers: 0096 IR 506211 & 0096 IR 506212(Broken) Since last November I have...
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2.5
I didn't like
  • In one flight the seat was gummed
#1166405
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My last two flights from LA to IST we not the best, anyti g and everything went wrong, as a frequent flyer Elite class I was very disappointed . I did write a very detailed email to mr Cansu at THY, all he said was sorry about your experiences we will,pass it on to...
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2.9
#1162472
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Turkish Airlines - Scaming airline

Turkish Airlines - Scaming airline
My sister refused to give bribe money to Turkish airline employee Danial at Lahore Airport and he ripped boarding passes of hers, her husband and her 7 months old baby.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1156719
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All i will say is this is the worst airlines i ever experienced they ruined my holiday 11 hours delay then sorry u got nothing till next day missed my connection flight missed 2 days over their *** they wouldnt book us ahotel and had us stuck in the airport overnight...
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1.0
#1155822
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