
Turkish Airlines
Turkish Airlines Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Turkish Airlines has 2.0 star rating based on 987 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Turkish Airlines to a friend or colleague.
- Rating Distribution
Pros: No pros, Flight was fine and the food was excellent, Good flight times and food.
Cons: Customer service, Lack of customer care, Very rude and lying staff in airport.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Turkish Airlines has 2.0 star rating based on 987 customer reviews. Consumers are mostly dissatisfied.
20% of users would likely recommend Turkish Airlines to a friend or colleague.
- Rating Distribution
Pros: No pros, Flight was fine and the food was excellent, Good flight times and food.
Cons: Customer service, Lack of customer care, Very rude and lying staff in airport.58% of users think that Turkish Airlines should improve its Customer Service.
49% of users say that they might use Turkish Airlines in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "up to u", "Great value and easy to book on line but dont bet on trying to contact them", "I would recommend Turkish Airlines for service and quality!", "Have a good flight", "Use a travel agent as its virtually impossible to have a meaning conversation directly with Turkish air".
Most users ask Turkish Airlines for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Money refund

Nisan.19.23 de thy 1 Sefer icin(Ist-NY) geldigim havaalininda 2.05 plan sefer 6.10 a ertelendi ve bunu haber vermediler.7 saat havaalininda bekledim.Bu Amatorce yapilan bir hata.text yada emaıl ıle uyarılmadım??bılete 1354$ odedım !!sol dızımde menuskus var ve 7 saat bekledım.Bılet ucretımın ıadesını ıstıyorum
631-662****
mkerek@***.net Mehmet K EREK,NY
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Verified ReviewerURGENT: Legal Complaint and $1,800 Compensation Demand for Misrepresented Denial of Boarding on TK3 (Ref: T3ID7P)
Dear Turkish Airlines Customer Relations,
Following my initial message sent earlier today, I am writing again after consulting legal counsel and verifying relevant legal standards and public reporting regarding Flight TK3 (ISTJFK) on June 17, 2025.
To clarify and expand upon my initial complaint and provide additional facts now that I've had time to confirm them:
I was not the only passenger denied boarding. Multiple individuals were affected by what your staff described as a "U.S.
system failure" related to APIS processing.
After reviewing global aviation notices and consulting news and DHS/CBP bulletins, I have confirmed that no such outage occurred on June 17. No other airlines reported issues, and I was rebooked on Turkish Airlines Flight TK11 with no changes to my travel documents.
Despite staff claiming the issue originated from a U.S. system-side failure, I have confirmed that no such outage was reported today by DHS, CBP, or any major news outlet. No other carriers appear to have been affected.
I was ultimately allowed to board a later Turkish Airlines flight (TK11) with no changes to my documentation.
These facts suggest the disruption was caused by a Turkish Airlines internal system failure, not a government block or security denial by U.S. authorities.
Turkish Airlines did provide meal vouchers and hotel accommodation during the delay, and I appreciate that assistance. However, this does not compensate for:
An 11-hour delay for which I received no formal explanation or apology
The material financial loss I suffered from missing a confirmed professional meeting in New York valued at over $2,000
Visa and transportation costs I was forced to cover out-of-pocket
The airline's failure to provide accurate information, which misled passengers and delayed appropriate action
I now believe the cause of the disruption was misrepresented, which constitutes a violation under several passenger protection laws. The failure, combined with the airline's lack of support during an 11+ hour delay, constitutes a breach of the SHY-Passenger Regulation, Montreal Convention Article 19, and Consumer Law No.
6502 Articles 4, 8, and 77.
Accordingly, I am revising my formal compensation request to reflect the following:
Legal Basis for Compensation:
Turkish SHY-Passenger Regulation (Article 8): 600 (~$650) compensation for long-haul flight delay
Montreal Convention (Article 19): $500 for damages caused by delay (documented business loss)
Turkish Consumer Protection Law No. 6502:
Article 4 Right to accurate information (violated)
Article 8 Right to service in compliance with the contract
Article 77 Penalties for consumer deception: up to 4x actual damages
Out-of-pocket reimbursements: $150 for visa and transport
Total Compensation Requested: $1,800 USD
I request this amount be transferred via bank payment within 7 business days. Please let me know if you require account details or documentation.
If I do not receive a timely response, I will proceed with:
Formal complaint to the U.S.
Department of Transportation (DOT)
Filing a formal complaint to the Turkish DGCA (SHGM) via their passenger rights portal
Filing of a legal claim in Small Claims Court in New York
Publishing a public report on social media and consumer rights forums documenting Turkish Airlines' misconduct and service failures.
I urge you to treat this matter with the seriousness it deserves.
Thank you for your prompt attention to this matter. I trust Turkish Airlines will resolve this without requiring further escalation.
Sincerely,
Osama Ashraf Wagdy Elsayigh
Booking Reference: T3ID7P
Preferred solution: Full refund
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Verified ReviewerRequest for compensation
Turkish Airlines Customer Service
Subject: Request for compensation under EU Regulation 261/2004
Dear Sir/Madam,
I am writing to formally request compensation in accordance with EU Regulation 261/2004 for a significant flight delay.
I travelled with Turkish Airlines on March 30, 2025, from Zanzibar (ZNZ) to Stockholm Arlanda (ARN), with a stopover in Istanbul (IST).
My flight details were:
TK567 (ZanzibarIstanbul)
TK1795 (IstanbulArlanda)
Tk564
The flight arrived at the final destination with a total delay of 23 hours.
According to EU Regulation 261/2004, which applies to flights arriving in the EU when operated by an EU-registered or EU-bound flight, I am entitled to:
600 per passenger in compensation (for flights over 3,500 km)
Reimbursement for additional expenses such as meals, refreshments, hotel accommodation, and transportation
Although Turkish Airlines is a non-EU airline, this regulation applies because the final leg (TK1795) departed from an EU airport (Istanbul to Stockholm) and the delay occurred on arrival in the EU.
I am therefore requesting payment of 600 in compensation in line with EU261 rules
If I do not receive a response or compensation within 30 days, I will escalate this matter to ECC Sweden or the Swedish National Board for Consumer Disputes (ARN).
Please confirm receipt of this claim.
Kind regards,
Emil Kozaragic
Phone: 072941****
Reservation code: TTPDRG
Booking number: 162****
Preferred solution: Full refund
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Verified Reviewer |Damaged checked in Luggage
My luggage from Los Angeles to Entebbe on 04/07/ 2025 was cut open and personal items were taken out.
Flight
TK 0162/05
TK0180/04
LAX 7Q 04 JUL
- Good service
- Luggage was damaged and personal items went missing
Preferred solution: Compensation for damaged luggage and missing personal items
Damage baggage
One of my baggage get damaged. I find it out when I arrived in Oslo on 30 of April.
The damage happen in two place in the back of the bag.
One important not: we didnt have time to get contact with Turkish Airlines in the airport because we had to take the train at 18:59. Se the train tickets.
So tried many times To sent damaged appliances on airlines websites at time we come home til now. But the application its dose not go no where when I click on submit.
All this pictures of the baggage been taken in the airport.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerElderly Abuse
I am writing to express my dissatisfaction with the recent experience my elderly parents had while traveling with Turkish Airlines. My parents, who are both over 70 years old and have health conditions (My mother has experienced a stroke, and my father is 90% disabled, receiving support from a breathing device.
Additionally, my father is also battling prostate cancer and apnea), were booked in business class for a flight from Accra to Oran based on the reputation and advertisements of Turkish Airlines.
When they arrived at the airport on the 28th, they were in the final stages of the pre-flight process when the captain made the decision to remove them from the aircraft due to the presence of a breathing device. As a result, they experienced significant inconvenience and were returned home abruptly. This incident led to my father missing a scheduled surgical appointment in Algeria, causing additional stress. The situation also had a negative impact on my mother's health, as she experienced severe distress which almost resulted in another heart attack.
Despite the device being approved and confirmed by ground staff, the captain denied them boarding.
There was a significant lack of English-speaking crew members and no effort was made to provide a translator for communication.
It is imperative that we address the issue of communication in the event of an emergency on board. Without a translator, there is a significant safety risk as your crew may not be able to effectively communicate with passengers.
This lack of communication could potentially put lives in danger.
The captain requested security assistance, and a team of 13 security members arrived on board. A woman instructed my mother in French to go downstairs, or force would be used. This was a distressing situation for my elderly father, who is 72 years old, and my mother, who is physically impaired and unable to walk.
They were simply trying to go for a medical check-up and treatment, and it was concerning to be treated in such a manner.
The rebooking process for the next day's flight was also chaotic and my parents were made to walk long distances despite mobility issues. The business class seats my parents were allocated were not up to the standard expected, despite the premium price paid for them.
My parents were released at 10:30pm without any hotel accommodations arranged for them. This situation raises concerns about their safety and well-being, especially if they did not have local contacts in Ghana to assist them. If proper provisions were not made, they could have potentially been left stranded on the street.
Your team rescheduled my parents for a flight the following day.
Subsequently, they proceeded to the airport, completed all necessary formalities, and were granted permission to board the aircraft with the same respiratory device that had been initially rejected by your team.
This situation appeared to lack coherence and consistency.
We reserved Business Class seats for them, however, upon viewing photos of the seats, it was evident that they did not match the standard of Business Class seats. The seats appeared to be more like extra legroom economy seats. We spent nearly $2000 USD for each passenger to be seated in subpar conditions. Had we known they would be in this category, we would have chosen a different airline for their travel.
All members of the crew indicated that they do not speak English while in transit at the business class lounge near departure.
They requested for my father to walk to the gate, which is a 25-minute walking distance away, despite his inability to do so.
The treatment my parents received from Turkish Airlines staff was unacceptable and has had a negative impact on their health. I am deeply disappointed by the lack of proper care and communication throughout this entire ordeal. I am considering legal action against Turkish Airlines for the mistreatment of my parents and will be sharing this experience on various social media platforms.
I am contemplating legal action against Turkish Airlines for what I perceive as deceptive practices and inappropriate treatment of an elderly couple. Furthermore, I will hold Turkish Airlines accountable for any health issues that may arise once the elderly couple reaches their intended destination.
I plan to share this experience on various social media platforms, leveraging influential individuals in Dubai and internationally, as I am located in Dubai.
I trust that my message will reach the appropriate individuals at Turkish Airlines, including the CEO, so that they may address a significant internal matter within the organization.
-----
Konu: Türk Hava Yolları ile Hayal Kırıklığı Yaratan Deneyim
Yaşlı anne ve babamın Türk Hava Yolları ile seyahat ederken yaşadığı son deneyimden duyduğum memnuniyetsizliği ifade etmek için yazıyorum.
Her ikisi de 70 yaş üzerinde ve sağlık sorunları olan ebeveynlerim (Annem felç geçirmiş, babam ise %90 engelli, solunum cihazı desteği alıyor. Ayrıca babam da prostat kanseri ve apne ile mücadele ediyor), Türk Hava Yolları'nın itibarı ve reklamları nedeniyle Akra'dan Oran'a business class uçuşu için rezervasyon yaptırıldı.
28'inde havalimanına vardıklarında, uçuş öncesi sürecin son aşamalarına gelmişken kaptan, solunum cihazı bulunması nedeniyle onları uçaktan çıkarma kararı aldı. Sonuç olarak, ciddi bir sıkıntı yaşadılar ve aniden evlerine geri döndüler. Bu olay, babamın Cezayir'de planlanmış bir ameliyat randevusunu kaçırmasına yol açarak ek strese neden oldu.
Bu durum annemin sağlığını da olumsuz etkiledi, çünkü annem neredeyse bir kalp kriziyle sonuçlanacak kadar şiddetli bir sıkıntı yaşadı.
Cihaz yer personeli tarafından onaylanıp onaylanmasına rağmen kaptan onların uçağa binmesine izin vermedi. İngilizce konuşan mürettebatta önemli bir eksiklik vardı ve iletişim için tercüman sağlanması konusunda hiçbir çaba gösterilmedi.
Gemide acil bir durumda iletişim konusunu ele almamız zorunludur. Tercüman olmadan mürettebatınız yolcularla etkili bir şekilde iletişim kuramayabileceğinden önemli bir güvenlik riski vardır.
Bu iletişim eksikliği potansiyel olarak hayatları tehlikeye atabilir.
Kaptan güvenlik yardımı istedi ve 13 güvenlik görevlisinden oluşan bir ekip gemiye geldi. Bir kadın anneme Fransızca olarak aşağıya inmesi talimatını verdi, aksi halde güç kullanılacaktı.
Bu durum 72 yaşındaki yaşlı babam ve bedensel engelli ve yürüyemeyen annem için üzücü bir durumdu. Sadece kontrole ve tedaviye gitmeye çalışıyorlardı ve bu şekilde tedavi edilmeleri endişe vericiydi.
Ertesi günün uçuşu için yeniden rezervasyon süreci de kaotikti ve ailemin hareket etme sorunlarına rağmen uzun mesafeler yürümesi gerekiyordu. Annemle babama tahsis edilen business class koltuklar, ödenen yüksek ücrete rağmen beklenen standartta değildi.
Annem ve babam, kendilerine herhangi bir otel konaklaması ayarlanmadan saat 22.30'da serbest bırakıldılar. Bu durum, özellikle de Gana'da kendilerine yardımcı olacak yerel bağlantılarının olmaması durumunda, güvenlikleri ve refahları konusunda endişeleri artırıyor.
Eğer gerekli önlemler alınmasaydı, potansiyel olarak sokakta mahsur kalabilirlerdi.
Ekibiniz ailemin uçuşunu ertesi gün için yeniden planladı. Daha sonra havaalanına gittiler, gerekli tüm formaliteleri tamamladılar ve ekibiniz tarafından başlangıçta reddedilen solunum cihazının aynısıyla uçağa binme izni verildi.
Bu durumun tutarlılık ve tutarlılıktan yoksun olduğu ortaya çıktı.
Kendilerine Business Class koltuk rezervasyonu yaptırdık ancak koltukların fotoğraflarına bakınca Business Class koltuk standardına uymadığı görüldü. Koltuklar daha çok ekstra bacak mesafeli ekonomik koltuklara benziyordu. Ortalamanın altında koşullarda oturmak için her yolcuya yaklaşık 2000 ABD Doları harcadık.
Bu kategoride olacaklarını bilseydik seyahatleri için farklı bir havayolunu seçerdik.
Mürettebatın tüm üyeleri, kalkışa yakın business class dinlenme salonunda transit halindeyken İngilizce konuşmadıklarını belirtti. Babamın, yapamayacak olmasına rağmen 25 dakikalık yürüme mesafesindeki kapıya kadar yürümesini istediler.
Annem ve babamın Türk Hava Yolları çalışanlarından gördüğü muamele kabul edilemezdi ve sağlıklarını olumsuz etkiledi. Tüm bu çile boyunca uygun bakım ve iletişim eksikliğinden derin hayal kırıklığına uğradım.
Anneme ve babama kötü muamelede bulunduğum için Türk Hava Yolları'na dava açmayı düşünüyorum ve bu deneyimimi çeşitli sosyal medya platformlarında paylaşacağım.
Aldatıcı uygulamalar ve yaşlı bir çifte uygunsuz muamele olarak algıladığım davranışlar nedeniyle Türk Hava Yolları'na dava açmayı düşünüyorum. Ayrıca yaşlı çiftin gideceği yere ulaşması sonrasında ortaya çıkabilecek sağlık sorunlarından Türk Hava Yolları'nı sorumlu tutacağım.
Dubai'de bulunduğum için bu deneyimi çeşitli sosyal medya platformlarında paylaşmayı, Dubai'deki ve uluslararası alanda etkili bireylerden yararlanmayı planlıyorum.
Mesajımın Türk Hava Yolları'nda CEO dahil gerekli kişilere ulaşacağına ve organizasyon içinde önemli bir iç meseleyi ele alabileceklerine inanıyorum.
Preferred solution: Full refund
User's recommendation: never fly with them again
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Verified ReviewerResolved: Baggage delayed
Shipping baggage.
My bage delay from Istanbul airport to muscat airport , please help me to get my baggage , I send photo of my bording
Preferred solution: Deliver product or service ordered

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Verified ReviewerRefund
I have received only one email from Turkish Airline saying they don’t have my phone number. After I provided the phone numbers I have not heard from them.
TK 48075****
BR# RUPMNF
On February 23, 2025, via telephone conversation with Turkish Airline I inquired about the seat 9H with moreleg room. The representative mentioned that in order to finalize the purchase I must present my credit card and driving license at the boarding desk in San Francisco airport.
However, on Feb 24th, I called Turkish Airline to cancel the charge, the representative said I need to do it at the boarding desk in SFO.
On Feb 25th, at the boarding desk, I inquired about the cancellation. They accepted my request and the seat ewas changed as credit card was not presented and boarding pass for a regular seat 18C was issued. For the duration of flight 0080, from San Francisco to Istanbul, for a 13 hours flight I was seated on my regular seat 18C.
Please see the attached boarding pass and the seat position.
FYI , seat 9H was given to someone and it was occupied during the flight. Please see the attached picture with flash indicating the seat 9H being occupied.
I request full refund for $179.00 that was charged to my credit card for extra legroom seats that I was not able to use.
- Many destination available
- Serice and billing
Preferred solution: Full refund
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Verified ReviewerResolved: Refund due to no show as hospitalised
Company fixed the issue and I have been provided with other. Minor refund for airport taxes. Its really hard as i ended up phoning USA head office.
Appalling communication, numbers on website dont work emails bounce back, just unnecessary in this world
Preferred solution: Full refund
User's recommendation: Great value and easy to book on line but dont bet on trying to contact them
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Verified ReviewerBaggage Issue
They didn’t respond.
Dear Turkish Airlines Customer Service,
I hope this message finds you well. I am writing to report an issue with my baggage following my recent flight with Turkish Airlines. My baggage was damaged during transit, and I would like to request assistance in resolving this matter.
Here are the details of my flight and baggage: Flight Number: TK0017 Date of Travel: 25 March 2025 Baggage Tag Number: TK 564986- ****564986
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBoarding Pass ticket of my March 1 flight
Send to me by email
The Airline we had from ISTAMUL to TAIPEI was very good
On March 1, 2025 -March 2, 2025, I had a flight from Addis Ababa to Taipei through Ethiopian Airlines. This time my company request me the boarding pass ticket to settle the payment. Could you help me to send my the boarding pass ticket
Thank you!
- Coustemer service was good
- Airline they are using from aad to istabul was old

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Verified ReviewerResolved: Complaint Regarding Delayed Flight, Damaged Baggage, and Missing Items
Company fixed the issue and I have been provided with full refund.
My recent experience with your airline was extremely disappointing. The flight was delayed without proper communication, and upon arrival, my baggage was damaged.
Additionally, items such as chocolates and a bottle of perfume were missing from my luggage.
This is unacceptable and raises serious concerns about handling and security. I expect this matter to be looked into urgently.
Preferred solution: Full refund
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Verified Reviewer |I am having extreme difficulty in sending emails/phone customer service to no avail.this is very btideous and user unfriendly serive . the least i can say about it.
RE: full refund of a cancelled flight, booking REFERENCE:UIJ2WXCountless, repeated attempts to send emails, phone to discuss my ticket refund for the last three hours.
the phone numbers 0800********/0203991**** does shuts immediately. noreasons given.
I filled the customer service form on line. clicking SEND, a message appeared "something went wrong".
this has taken THREE HOURS of my v precious time.
I am very DISAPPOINTED.
please REPLY with remedial action ASAP.
Dr hanan Bakr MARIE
User's recommendation: up to u
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Verified ReviewerFlight
good evening today unfortunately I had a very awkward situation not knowing English I decided to change my tickets to another date and accidentally cancelled the tickets I ask you to help me in this situation and if it is possible to restore the tickets I would be very glad booking number S7SDLJ thank you good evening (Jaroslaw Shvechikhin
Airline Expert Talks
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Verified Reviewer |Urgent Concern Regarding Potential Unauthorized International Travel of a Minor
Dear Turkish Airlines,
I am writing to formally report a serious concern regarding the potential unauthorized international travel of a minor on one of your flights.
There is a possibility that Maryam Abbas (Date of Birth: July 23, 2016) may be taken out of the country by her mother without the proper legal consent from the childs father and joint legal guardian, Nagy Abbas.
Under U.S. federal law, international travel by a minor with only one parentparticularly in the context of custody agreements or disputesrequires written, signed permission from the non-traveling parent.
This letter must explicitly grant consent for the travel and must be signed by the legal guardian who is not accompanying the child.
At this time, Mr.
Nagy Abbas has not provided any such written consent. Should it be necessary, we are prepared to provide the relevant flight details or ticket number to assist in identifying the reservation.
We respectfully request that Turkish Airlines take this matter seriously and exercise due diligence by verifying all required documentation and parental permissions before permitting the minor to travel.
Thank you for your understanding and cooperation in ensuring the safety and legal protection of minors.
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Verified ReviewerRequest for Travel Credit Due to Travel Ban
I hope you are doing well. I am reaching out regarding my flight on March 18, which I was unable to take due to the upcoming March 21 travel ban.
As a student, this unforeseen situation has placed me in a financial hardship, and I am unable to afford a new ticket.
Considering these exceptional circumstances, I kindly request a travel credit or voucher to use for a future trip.
I would truly appreciate your understanding and support during this difficult time.
Please let me know if any additional details are needed. Thank you for your time and assistance.
PNR:SHNQ2J
Preferred solution: I kindly request a travel credit to use for a future trip.
Request composition
Subject: Request for Hotel Accommodation and Assistance Due to Flight Delay
Dear all
I hope this message finds you well.
I am writing to express my concern regarding the recent change to my flight itinerary. My original flight was scheduled for [original flight details], but I was rebooked on a different flight, resulting in a delay of approximately 12 hours.
This significant delay has caused considerable inconvenience and disruption to my travel plans.
Since I do not have checked luggage, I am confident that I can catch my connecting flight, which departs in just 20 minutes after landing. However, given the length of the delay, I kindly request the airline to provide accommodation at the airport hotel or an equivalent arrangement to help alleviate the inconvenience caused during this extended wait.
I would appreciate your prompt assistance in arranging this accommodation or providing alternative compensation.
I believe this request is reasonable considering the circumstances, and I hope you can accommodate my situation.
Thank you very much for your understanding and support. I look forward to your response.
Best regards,
Shadi Abusnineh
On 13 Jun 2025, at 10:33PM, TKFLIGHTINFO@***.com wrote: Change in Your Flight Plan
Reservation Code
SFD4XC
Manage Booking
Dear Shadi Abusnineh
There has been a change in your flight TK390 Istanbul, Istanbul Airport (IST) 06:45 - Batumi (BUS) 09:40 on June 14, 2025 due to operational reasons / adverse weather conditions.
You can confirm the new flight option or make necessary change transactions via manage booking page on our MOBILE app and WEBSITE.
Thank you for your understanding.
PREVIOUS FLIGHT
FLIGHT DATE
14 June 2025 Saturday
FLIGHT CODECABIN
TK390Economy
IST BUS
Istanbul Airport
Istanbul
1H55M
Batumi
Batumi
PREVIOUS DEPARTURE TIME
06:45
PREVIOUS ARRIVAL TIME
09:40
NEW FLIGHT
NEW FLIGHT DATE
14 June 2025 Saturday
FLIGHT CODECABIN
TK392Economy
IST BUS
Istanbul Airport
Istanbul
1H55M
Batumi
Batumi
NEW DEPARTURE TIME
18:35
NEW ARRIVAL TIME
21:30
Download Our Applications
About
Turkish Airlines is the national flag carrier airline of Turkey. The company is headquartered at the Turkish Airlines General Management Building on the grounds of Atatrk Airport in Istanbul. It operates scheduled services to 40 domestic airports and 197 international airports in Europe, Asia, Africa, and the Americas as of August 2013. Turkish Airlines flies to 103 countries. The carrier's destination network from one hub is the world's largest. With 237 destinations, the airline is considered to be the fourth biggest carrier in the world by number of destinations. With Atatrk International Airport being the Turkish carrier's main base, the airline has secondary hubs at Esenboa International Airport, Sabiha Gken International Airport, and Adnan Menderes Airport. As of January 2013, the airline employs 15,978 people. In April 2010, "TURKISH" replaced "TURKAIR" as the new call sign for Turkish Airlines.

Turkish Airlines is ranked 111 out of 934 in Airlines and Air Transport category
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I fully support you as I am a wheelchair passenger and sia lot with them. this airline has one of the worst levels of customer services