Turkish Airlines - TODAY 09/07/2018 I WAS NOT BOARDING TO MY FLY NEWYORK JFK -ISTANBUL
customers service was very bad and does not want to help they send me home
Hi my name is Lyudmila Kravets. I have a boyfriend who is a turkey man his name Nick Karakoyunlu he order in April 2018 from TURSAN Travel Corp
2667Coney Island ave Brooklyn NY11223 PHONE 1oot-347-76* 295 OR 1-80*-769-**** two tickets Turkish Airlines Depart 09/07/18 12:30pm from NY JFK airport to Istanbul and 09/08/18 transfer fly to Moscow He needs go to Moscow.
He has a Russian passport he stay at Moscow and September 12 he return back to Istanbul and I will be stay at Istanbul and Waite for him I am not make plan goes with him at Moscow I don't have Russian passport and visa .He made reservation 2tickets with stop at Moscow because of chip price $600 each Today 09/08/18 when I come for boarding to Istanbul with my reservation notices Trip locator 38QN47, Airline :SHLB56 the represented Turkish Airline not let me go to the board because USA passport not enough I need a visa to Moscow, I sad that I am not connect Moscow. They sad no boarding buy another ticket$1209 just to Istanbul .I had shut, why anew ticket, if I have already. I am 64 years women ,retirement I don't have a money, please be nice let me fly for my vacation. But people was don care and bad to me .Go home ,go to internet and do the visa.
Why visa if I am not go and connect to Moscow. I back home in stress, I lost my money, vacation, destroy my health .Who is GOING to pay for this unfear situation.
No money return, no free ticket for next fly, I feel like I made just profit$600 Turkish Airline. Please be attention and solve correct this situation You can rich me by my phone 917-502-**** LYUDMILA KRAVETS BROOKLYN NY or email me milakravets@***.com
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $606.
Preferred solution: Full refund.
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O loo
I can't find a way to view my itinerary (booking #5315****).