Product: Turkish Airlines Customer Care Clear all filters (0 of 34 reviews match)
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TRIED MANY TIMES TO CONTACT AIRLINE THEY REPEAT THEIR STORY THAT WE CONTACTED THEM AND CANCELLED THE FLIGHT WHICH IS TOTALLY UNTRUE. WHY WOULD WE TURN UP AT THE AIRPORT IF WE DID THIS. WHY DID THEY SEND US AN EMAIL THE DAY BEFORE THE FLIGHT ADVISING US OF OPTION FOR ON...
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Turkish Airlines Customer Care
#1412182
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Turkish airlines likes to charge an awful amount of money and play like its a competitor of Emirates, however, this is as bad as any third world country airline. I sent my aging parents 70 and 80 yesterday, one in business and one in economy from Los angeles to Lahore....
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1.1
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Turkish Airlines Customer Care
I didn't like
  • Customer service sucks
  • Uncomfortable flight
  • Bad communication skills
#1383671
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Just two flights was more than enough to discover that this airline is the worst in the world... - 1st case, my bag delayed and received after one week and I found that somebody stole items from the bag and when I claim, their response was nothing..!!! -2nd case, the...
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1.0
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Turkish Airlines Customer Care
I didn't like
  • Bad refund policy
  • Ignorans
  • Racist treatment
#1364259
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Turkish Airlines - Manager on Alexandria Airport

Turkish Airlines - Manager on Alexandria Airport
First of all, traveling with Turkish airline was great in everything but I will not use it again in my round trip because of the idiot manager at Alexandria Airport. Stay away from Turkish airline if you will travel from Egypt to anywhere even if round trip. The manager is jerk and say bad words in front of my kids, fighted with women say f words. Wtf
4.4
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Turkish Airlines Customer Care
#1359566
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Turkish Airlines - Not good yet

I made a reservation but make a mistake in the traveler name, and I call trurkish airline for correction and they give me confirmation number TK1167783 and said to me that I will receive email from them or if not, I should call them but I didn't receive any email from them and I call, they said to me that they were unable to make a change in the traveler name, so I decided to cancel the trip and expected to be refunded my money back to me.
3.0
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Turkish Airlines Customer Care
#1265376
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Once we landed in Istanbul, (having been delayed), I had been told by staff to go to the Turkish Airlines desk where the whole plane queued to. Instead of anyone intelligent briefing all of us we had to go through this one by one which was again very painful and...
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Turkish Airlines Customer Care
#1187448
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I have gone through Kastrup's safety control without any problems and went on the plane without objection of any of the Turkish Airlines crew. In Istanbul, I went again through the security check on the transfer queue and was stopped and asked to leave my fishing rod,...
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5.0
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Turkish Airlines Customer Care
I liked
  • Very satisfied
I didn't like
  • Complaint escalation process
  • Ignorans
#1168369
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Turkish Airlines - Scaming airline

Turkish Airlines - Scaming airline
My sister refused to give bribe money to Turkish airline employee Danial at Lahore Airport and he ripped boarding passes of hers, her husband and her 7 months old baby.
1.0
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Turkish Airlines Customer Care
#1156719
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Please help me get justice # Boycott Turkish Airline # fire Danial @ Allama Iqbal International Airport.My sister was traveling with her husband and 5 month old baby by Turkish Airline from Lahore to NY last night. When she was waiting to get board in the waiting...
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Anonymous
Anonymous

My sister refused to give bribe money to Turkish airline employee Danial at Lahore Airport and he ripped boarding passes of hers, her husband and her 7 months old baby.

1.0
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Turkish Airlines Customer Care
#1155476
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Flight Delay i booked ticket from nyc (JFK) to cairo on turkish airlinesthe flight schedule was from jfk to Istanbul to *** 12:25 on 04/02/17 and arrive Ist .5:15 am and connecting flight from Istanbul to cairo scheduled to *** 6:35am(04/03/17) the flight from jfk...
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Turkish Airlines Customer Care
#1041401
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