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After a flight delayed for 8 hours, we tried to get our passenger rights realized. Talking to the customer service representative at the Atatürk Int.

airport resulted in him ripping our connecting flight boarding passes, shouting at us aggressively and insulting us in bad English. Customer Service of Turkish Airlines = Customer (further) Abuse.

Later, had to wait for 3 weeks to receive a response to the complaint issued about both the flight delay and the assault of the Turkish airlines staff member: refusal to offer compensation for the atrocious flight delay + no response whatsoever regarding the complaint against their aggressive staff member. No accountability whatsoever.

Product or Service Mentioned: Turkish Airlines Flight.

Company wrote 0 public responses to the review from Feb 01, 2014.
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