Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Value for money
1 comment

Please help me get justice # Boycott Turkish Airline # fire Danial @ Allama Iqbal International Airport. My sister was traveling with her husband and 5 month old baby by Turkish Airline from Lahore to NY last night.

When she was waiting to get board in the waiting lounge a Turkish airline employee "DANIAL" came to her and said you can't take baby's diaper bag and asked for bribe money 240$. My sister refused to pay him and he ripped of their boarding passes and said now you will have to pay 3000$ in order to travel. Nobody helped her out. She and her daughter are US citizen and they were stranded on the Lahore Airport.

When we talked to Turkish Airline customer service they said that customer refused to board. Are you kidding me? Who refuses to board after 8 hours road travel and getting the boarding passes. Then customer service replied that passenger had extra luggage.

Answer me if she had extra luggage how she got boarding passes. At Lahore airport there is video and audio recordings but Turk airline is not conducting an inquiry to save their employee at the cost of their passengers.

This is not acceptable. Say no to bribery culture# Boycott Turkish Airline# fire DANIAL

Product or Service Mentioned: Turkish Airlines Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

My sister refused to give bribe money to Turkish airline employee Danial at Lahore Airport and he ripped boarding passes of hers, her husband and her 7 months old baby.

You May Also Like