Please help me get justice # Boycott Turkish Airline # fire Danial @ Allama Iqbal International Airport. My sister was traveling with her husband and 5 month old baby by Turkish Airline from Lahore to NY last night.
When she was waiting to get board in the waiting lounge a Turkish airline employee "DANIAL" came to her and said you can't take baby's diaper bag and asked for bribe money 240$. My sister refused to pay him and he ripped of their boarding passes and said now you will have to pay 3000$ in order to travel. Nobody helped her out. She and her daughter are US citizen and they were stranded on the Lahore Airport.
When we talked to Turkish Airline customer service they said that customer refused to board. Are you kidding me? Who refuses to board after 8 hours road travel and getting the boarding passes. Then customer service replied that passenger had extra luggage.
Answer me if she had extra luggage how she got boarding passes. At Lahore airport there is video and audio recordings but Turk airline is not conducting an inquiry to save their employee at the cost of their passengers.
This is not acceptable. Say no to bribery culture# Boycott Turkish Airline# fire DANIAL
Product or Service Mentioned: Turkish Airlines Customer Care.
Reason of review: Poor customer service.